Week 3 – Catching People Doing Things Right and Redirecting When Required
Lesson 8 Catching People Doing Things Right: Appreciation
Genuine appreciation boosts motivation, strengthens team bonds, sparks creativity, leads to increased productivity and a positive work culture.
Watch A video by Simon Sinek talking about the power of catching people doing things right and the impact on their performance
The challenge is we are not doing enough of it
Gallup research has found only 1/3 Strongly agree that they have received recognition for doing good work in the last seven days
In a Harvard Business Review article research was cited that the ideal ratio of praise versus criticism to maintain a strong working relationship is 5:1
In research that was repeated in 1946, and revalidated in 1986 by K Kovach that asked the question “What Motivates Employees?” he found workers and supervisors give different answers. Supervisors said in order of importance is good wages, job security, promotion and growth in the organisation, good working conditions, and interesting work. Coming in at 8th most important full appreciation of work done. In contrast workers selected full appreciation of work done as number 1.
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